Our sales department at our headquarters always keeps the customer's perspective in mind as we focus on major retailers and wholesalers.
We also approach different kinds of industries and work to expand our product offerings.
We also handle numerous OEM orders from famous domestic brands.
Conveniently located within an access time of one hour from the metropolitan area, our office can offer a quick response.
Our facilities provide one-stop service for everything from jewelry melting to final product processing, we can respond quickly to various kinds of customer requests.
The Shop Section carries a wide variety of chains and parts, and we proud of ourselves on our ability to recommend high-quality products, valuing communication with customers and being kind.
In the Sales Section, everyone always keeps the customer's perspective in mind, striving to be helpful to them and to be a salesperson who is needed and loved by them.
From young staff to experienced staff, our unique sales team works together in unison, creating a vibrant workplace.
Just like as the Ueno Sales Office, the Shop Division offers a wide variety of parts, as well as the ability to sell chain by the cut as needed and provide raw chain with short delivery times.
We also respond to inquiries about product lineups that meet market needs, the development of original products, and after-sales processing.
The Sales Division mainly sells diamond-focused products to wholesalers and department stores around the country, and handles a wide range of price ranges.
Both the Shop Division and the Sales Division work together very smoothly, and everyone works together with enthusiasm.
"Leveraging our strengths as a chain manufacturer"
We opened our Kofu sales office in April 2014. We will continue to offer better respond to our customers' requests.
We also aim to provide more attentive service by increasing the number of visits.
On March 19, 2024, we renovated the office and added a parts shop.
“Our Hong Kong office will handle overseas sales inquiries.”
In October 1991, we established a subsidiary, Hong Kong Murao, in Hong Kong, and began selling Made-in-Japan chains and metal fittings.
In August 1999, we merged with our Hong Kong subsidiary and opened a Hong Kong sales office. Our best-selling products include many long-standing, high-precision metal fittings, especially earrings, cufflinks, brooches, and chain fittings.
We also exhibit at the Hong Kong International Jewelry Show, and our overseas customer base has steadily increased, with our Hong Kong office serving as the contact point for overseas sales.
